Overview

This Privacy Policy explains how TrainFlow collects, uses, and protects your information when you use our website, dashboard, and trading-related features.

Information We Collect

Account information

Email address and basic profile information used to provide access and support.

Usage information

Basic analytics and event data to improve performance and user experience.

Trading-related data

Strategy configurations, backtests, and connected-account metadata needed to provide trading features.

How We Use Your Information

- Provide and operate the TrainFlow platform.

- Improve reliability, performance, and user experience.

- Provide support and respond to requests.

- Prevent abuse, fraud, and unauthorized access.

- Use closed trade history to train and benchmark models. You can opt out of this use.

Data Sharing

We do not sell your personal information. We may share information with service providers strictly as needed to operate the platform (e.g., hosting, authentication, email delivery), and only under appropriate safeguards.

Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

Your Choices

You can request access, correction, or deletion of certain information by contacting support@trainflow.dev, or visit our account deletion page. To opt out of model training and benchmarking on your trade history, email the same address with the subject "Opt out of training". We will still use that history to run your account.

Trading Risk Notice

Trading involves substantial risk. You are solely responsible for your trading decisions, configuration, and risk management. Past performance does not guarantee future results.

Contact

If you have questions about this Privacy Policy, contact us at support@trainflow.dev.