Support

    Help Center

    Guides, tutorials, and answers — search below or browse by category.

    Security is our top priority

    We use industry-standard encryption in transit, secure session authentication, and strict access controls. TrainFlow does not store your broker login passwords. Broker connections use secure credential flows and OAuth where supported, so your trading account details stay between you and your broker's systems.

    • Encrypted connections for data in transit
    • No plain-text broker password storage
    • OAuth and secure linking where available
    • Detection-only mode available before live execution

    Video tutorials

    MT4/MT5 connectcTrader & voiceProp firm modeCrypto exchangeTelegram signals
    Mobile setup guide (MT5 + Hunter)Exchange API guidesPrivacy policyTerms of serviceContact supportCommunity

    Browse by category

    Frequently asked questions

    How do I get started with TrainFlow?

    onboarding
    basics

    What platforms and brokers does TrainFlow support?

    platforms
    brokers
    exchanges
    infrastructure

    How do I set up live trading?

    connection
    live-trading
    infrastructure

    Is my trading account secure?

    security
    privacy
    credentials
    oauth

    Can I pay with cryptocurrency?

    crypto
    billing
    payments
    affiliate
    usdt

    How do affiliate payouts work?

    affiliate
    crypto
    payout
    usdt
    commission

    How does the AI analysis work?

    ai-analysis
    insights
    optimization

    Can the AI modify my strategies automatically?

    ai-optimization
    automation
    control

    What’s the difference between streaming, deployment, and live trading?

    streaming
    deployment
    live-trading
    workflow

    How does historical day review work in chat?

    historical
    date-replay
    market-scout
    analysis

    What AI features are available in TrainFlow?

    ai
    generation
    refactor
    explain
    dsl

    What is multi-model intelligence and how does it work?

    multi-model
    ai
    chatgpt
    claude
    deepseek
    benchmark
    ensemble

    What is Prop Firm Mode and how do I enable it?

    prop-firm
    risk
    funded
    safety
    drawdown

    What brokers are supported?

    brokers
    compatibility

    How does TrainFlow learn from my trades?

    analytics
    learning
    trade-history
    performance

    Do you support price alerts and email notifications?

    alerts
    price-alerts
    monitors
    tasks
    telegram
    email
    notifications

    Can Nexus alert me when a trend changes?

    alerts
    monitors
    structure
    trend
    tasks
    automation

    What is the Tasks panel?

    tasks
    automation
    alerts
    monitors
    dashboard

    Can I ask Nexus about a past trading day?

    historical
    market-scout
    date-replay
    chat
    analysis

    What is shared vs private intelligence?

    architecture
    private
    shared
    enterprise
    intelligence

    Can two users watching the same symbol get different trades?

    private
    shared
    uniqueness
    intelligence
    compliance

    How does model versioning work?

    models
    versioning
    benchmarking
    updates
    stability

    Will a model update change how my account trades?

    models
    updates
    versioning
    control
    stability

    Is TrainFlow available as a white-label product?

    white-label
    enterprise
    broker
    custom
    deployment

    Can we customize TrainFlow for our specific needs?

    enterprise
    custom
    compliance
    risk
    rules

    Does TrainFlow support prop firm compliance rules?

    prop-firm
    compliance
    risk
    rules
    funded

    Can Nexus enforce hard stop-loss and take-profit rules?

    risk
    stop-loss
    take-profit
    compliance
    safety

    How is my broker data secured?

    security
    credentials
    encryption
    privacy
    compliance

    Can TrainFlow withdraw funds from my account?

    security
    funds
    permissions
    safety

    Does TrainFlow support multi-account orchestration?

    multi-account
    orchestration
    management
    enterprise

    Can we add more instruments/pairs beyond our plan limit?

    pairs
    instruments
    scaling
    pricing
    nexus-hire

    Does Nexus rank opportunities across multiple instruments?

    ranking
    opportunity
    portfolio
    scanning
    multi-instrument

    Can Nexus understand cross-market correlation?

    correlation
    portfolio
    risk
    exposure

    What are the pricing plans?

    pricing
    plans
    subscription

    Do you offer refunds?

    billing
    refunds
    policy

    Is there a trading risk disclaimer?

    risk
    disclaimer
    responsibility

    How does the server-hosted infrastructure work?

    infrastructure
    hosting
    reliability